Other Useful Links:   US Coast Guard   USDA Forest Service   NGS / NOAA

Patches, Upgrades, and Manuals

The following is a list of Software and Firmware which is available for download from our FTP Site in Houston, Texas. You will find the most current version available for most Survey and Mapping Products. Please feel free to contact Armando Chavez at GeoPlane Services for more information at 1-800-229-3114.

Land Survey Systems Receiver Firmware 4000   4400   4600 4700   4800   5700   5800 R7   R8 Receiver Manuals Datalogger Firmware TDC1   TSC1   TSCE   TSC2 Datalogger Manuals Office Software Datatransfer   GPSurvey TSOffice   GeoMatics Office Software Manuals Field Software Survey Controller   Field Software Manuals

Mapping & GIS Systems Receiver Firmware GeoExplorer Pro XH   Pro XL Pro XR   Pro XRS   Pro XT Receiver Manuals Datalogger Firmware MCV   TDC1   TDC2 TSC1   Datalogger Manuals Office Software CBS   PFOffice   TRS Office Software Manuals Field Software (TerraSync) Geo XH/XT/XM   Ranger Windows OS Field Software Manuals CE Operating System Geo XH/XT/XM

Repairs (for existing Geoplane customers)

As an authorized repair center for Trimble Navigation, Ltd., GeoPlane Services offers to repair and maintain a wide range of survey and mapping equipment for existing GeoPlane customers.

As part of a diagnostic for a particular repair product, a preliminary assessment takes place. This assessment usually can be done over the phone with one of our qualified technicians. Some problems can be diagnosed and solved with this short phone call while others may require the equipment to be sent into our facilities for repair. If it is determined that the equipment needs to be sent in to our facilities for repair, an RMA (Return Material Authorization) number is assigned. To issue an RMA, we need the model and serial number of the equipment and a detailed description of the malfunction. Once the equipment is received at our facilities, our factory-trained technician diagnoses the problem and issues a “Repair Authorization Form”. This Repair Authorization Form” has the estimated cost to make the repair and needs to be approved by an authorized representative of the company requesting the repair. The time required to make the repair is within 2 weeks, depending on the supply of parts involved (in some cases, we can even make arrangements for a rental unit at a discounted rate while the equipment is on repair). Give us an opportunity to keep your equipment in tip-top shape, you’ll be glad you did!

For initial diagnostics of your equipment repair or other inquiries, contact Armando Chavez at 800-229-3114 x6315