GeoPlane Services GPS - Fast. Precise. Accurate.
A division of Universal Ensco, Inc. What is GPS? GPS Products GPS Services About GeoPlane Contact Us
 GeoPlane Customer Comments
Customer Support

"Thank you once again for your excellent services! Your expedient response to our needs has allowed our small business to tackle not just one, but several very difficult projects stretching from the Bay area to Redding and everywhere in between Northern California. You’ve helped solve our GIS equipment requirements and allowed us to focus on our all our other logistical planning- your GPS/GIS mission is much appreciated!"
Marshall Millett
PAR Environmental Services, Inc.

"It is a pleasure working with you all. As Boundary Line continues to grow, it is only because of the support of folks like you all. You have been there to react very quickly to what ever we may need in terms of GPS technical support and equipment. I never fully appreciated GeoPlane until I was FORCED to go to another distributor."
John C. Powers, PLS
Boundary Line, Inc.
Ruston, Louisiana

"Thanks for the quick response, you guys have always been great to work with and we appreciate your service."
Brian L. LeFebre, PLS
Zylstra Baker Surveying, Inc.
Englewood, CO

"Thanks for both the quick and quality service on the unusual request. You saved me a return trip to the field to recollect the data. The data came out great. You will be hearing from the Nashville office as future GPS needs come up. Thanks again for your help."
Kevin Pulley
URS Corporation
Franklin, TN

"Thanks for the prompt attention. The files work! Hopefully at the conclusion of this project, the numbers will look good, and I can purchase a Trimble from your company."
Jeffrey A. Simone, Sr. Environmental Scientist / GIS Planner
Ross Environmental Associates Inc.
Stowe, VT

"Up here in New York things happen just like the song- in a NY Minute, thanks to my relationship with Geoplane I can fill the bill and help my clients get their jobs done fast and right.

I have depended on your company for over six years of GPS/GIS rentals and you have done nothing but shine. Thanks and keep up the great work. We need more people like Mark and his crew in this industry - they care if we succeed!"
Pam Featherstone, President
Featherstone Supply, Inc.
Syracuse, NY

"Just wanted to thank you for all of your great support for the past couple of months. The equipment performed extremely well and your assistance was very much appreciated."
Brian Corbett
Tetra Tech - FW, Inc.
Boston, MA
bcorbett@fwenc.com

"I would just like to take time to bring to your attention some first class customer support from Mark Payne , the guy is a shining example of what customer support should be going to great efforts to assist me in tracking down software for my now obsolete Trimble Scout M+. Mark sent me umpteen e-mails and personally saw it to it that I was able to download the appropriate software. Well Done I wouldn’t hesitate to buy your products again,"
John Duncan

"Called to say thank you very much for all your help last week. I'm happy that I have found your company."
Timothy Case
TR Case, Inc.
Fresno, CA

"We sincerely appreciate the quality service, quick responses, reasonable prices and state of the art equipment provided by your firm... The few minor problems we had with the equipment were quickly solved by Mark Payne and Armando Chavez. Thanks for everything and we look forward to doing business with you in the future."
Matt Barkley
Environmental Scientist
Michael Baker Jr., Inc.
mbarkley@mbakercorp.com

"The unit / package you sent me worked perfect. You must do a lot of business because it seems you know exactly what the user wants."
Steve Bartosh
Infinite Decision Systems
sbartosh@infinitedecision.com

"... thank you for the excellent treatment and service you have provided ... I commend all of you for maintaining the level of professionalism little seen today between companies competing in a field."
Dan Colbert
CompassCom - Sales, Technical Support & Training
danc@compasscom.com

"Thank you so much for everything. I could not have done this research without your help. I would like to talk with you about purchasing a system for my fieldwork next summer."
Lori Dibble
Biological Sciences
Center for Remote Sensing and Spatial Analysis
dibble@eden.rutgers.edu

"Your equipment and support proved invaluable to my survey last week. As a former land surveyor, I know it would take a crew much longer than the two full days it took me... Mark, you went above and beyond on this matter and I thank you again."
Kevin O'Neal
Lovett Irrigation
themangroves@hotmail.com

"On behalf of the University of Houston - Downtown and the Engineering Technology department, I would like to thank you and GeoPlane Services."
Frank G. Lopez
Professor, Department of Engineering Technology
University of Houston-Downtown
Houston, Texas

"... I appreciate your quick response for our GPS rental ...looks like it is brand new and un-used. Thank you for providing such a complete rental package."
Kevin M. Brown
Tennessee Valley Surveying
Kimball, Tennessee

"You got me the right price in the right time. Thanks ..."
Daniel Sheff
keynet@cdsnet.net

"Thanks Mark for your research"
Molly FitzGerald
Cape Farm, Butler, MO
lafitz@rocketmail.com

"As usual, thank you very much for your prompt service."
Jennie Lake
Allan E. Seward Engineering Geology, Inc.
aesgeo@postoffice.pacbell.net

"I would like to start out by thanking you for your support. Your quick response allowed for me to complete a major job in a timely manner without lost time."
Douglas Russell
Russell Surveying
Choctaw, Oklahoma

"...your service, and professional attitude was extraordinary in helping me with my project and you deserve two gold stars on your time card."
Dave Broadbent
Targhee, Inc.
Long Beach, California

"We at satellite data systems wanted to extend a thank you for sending the supplies in such a quick manner. You have always been a great help to our company and we appreciate your loyalty. Please do not hesitate to call if we can ever return the favor".
Angela Lanctot
Satellite Data Systems
Dallas, Texas

"Thank you, for your continuous excellent service..."
Jennie Lake
Allan E. Seward Engineering Geology, Inc.
Valencia, California

"...I wanted to offer you the business first. You have always provided excellent technical support."
Mike Masters
City of Pearland
Pearland, Texas

"...Our equipment is working wonderfully, and the entire staff is very happy. I wanted to thank you very much for giving us such a fair price and quality equipment."
Bryan Carlile
SWCA Environmental Consultants
Houston, Texas

"Again, Thank you for your #1 Service."
Jennie Lake
Allan E. Seward Engineering Geology, Inc.
Valencia, California

"First I want to thank Mike for coming out to St. Louis to investigate our equipment problems. And thank you Mark for recognizing the critical nature of our situation and agreeing to send Mike out."
Jim Owecke
Manager - GIS - Customer Applications Group, Osmose
Buffalo, New York

"...I appreciate corresponding with you and doing business with your company. I really appreciate the extra efforts, the professionalism, the kindness, courtesy and laughter."
Intentionally left blank

"Thanks so much for taking care of this for me. You made my day with the news that the files was recovered. I appreciate all your help dealing with this matter."
Heather Striffler
ENSR, Inc.
Langhorne, Pennsylvania

"...I really appreciate you taking the time to get me out of a bind, again... That is why I am asking you to do your magic. You always come through for me - can you make this work?"
Jason Mc Burnett
Lamar Technical Services, Inc.
lamartsi@swbell.net

"Just wanted to take this a minute to thank you for all of your help last night. It is a real pleasure to do business with someone who cares about what they do and cares that their clients needs are met (even when it means working a late night!)"
Jennifer Morley
Georgia Soil Mapping, Inc.
Watkinsville, GA

"I am impressed and very pleased with your services and level of support. Please pass on my regards to your full team."
Stephen Smith
P.E., Principal
IMS Infrastructure Management Services
Chandler, AZ

"We received the Allegro on Monday and all looks good. I wanted to say thanks for getting it to us so quickly. We’ll probably be in touch soon for another."
Seth Barber
Exploration Instruments, LLC
Austin, TX

"I would just like to take a few minutes to write and say how much GeoPlane and representitive Mark Payne has done for our company, Allstar Ecology LLC. Mark Payne took us from step zero to the final completion of the sale and beyond. He patiently answered questions and made sure we made the correct purchasing choice for our needs. It was the personal attention that led us to choose this retailer rather than purchasing a unit from an online store that does not take incoming calls or answer questions without fighting through an automated messaging service. When the sale was finalized, he took the time to set us up with the software before the unit even arrived so we could take the GPS out of the box and begin our work. I will defintely be coming back to GeoPlane Services for for our future GPS/ GIS needs and will be recommending this company and its people to our companies and clients in need of their services. Thanks again,"
Walter Veselka
Allstar Ecology, LLC

"Thanks for the super customer service; it is really appreciated and I always learn something new when we talk. Thanks."
Colby A. Child, Jr., M.A.A
R. Christopher Goodwin & Associates, Inc.
Frederick, Maryland


Comments?
We value our customers' feedback as part of our on-going effort to provide exceptional customer service. Whether you've had a great experience or any kind of problem with our service, we would like to hear from you!

Send Us Your Comments

 

GeoPlane Services GeoPlane Services
Loop Central Two
4848 Loop Central Drive
Houston, Texas   77081
800-229-3114 Toll Free
713-789-7296 Local (Houston)
713-977-9361 FAX
  © 1999 - GeoPlane Services. All rights reserved.